We will close at 5PM on Saturdays during the months of November & December! We will close at 5PM on Saturdays during the months of November & December! Read More

FAQ's

Who do you provide services for?
Bride, Bridesmaids, Father of the Bride, Father of the Groom, Flower Girls, Groom, Groomsmen, Mother of the Bride, Mother of the Groom, Ring Bearers, Prom, Pageant, Quinceanera

What accessories do you provide?
Garters, Hair Accessories, Jewelry, Shoes, Undergarments, Veils

Does a client need to schedule an appointment? How do the client appointments work?
Appointments are required for bridal gowns; however, walk-ins are welcome for all other attire. At your appointment you will have the opportunity to try on gowns and to tell us all about your vision for your wedding so that we may best help you to achieve that vision.

What is the typical turn-around time for a dress?
Anywhere from 2 weeks to 6 months depending on the dress and designer.

Do you carry new or once worn gowns?
New gowns.

How often do you receive new dresses?
Seasonally.

Do you have a seamstress onsite?
No, but we offer recommendations for seamstresses in our area who can help you.

In addition to wedding dresses, what other products do you sell?
Bridesmaids dresses, Mothers dresses, Flower girl’s dresses, Veils, Hair accessories, Shoes, Jewelry, Cocktail and Evening dresses, Tuxedo rentals and sales, Prom and Pageant.

Bridal FAQ’s

Do I need to schedule an appointment?
Yes, we recommend making an appointment so our consultants can give you their fullest attention and the best bridal experience possible. You can request an appointment online or by calling us 843-651-3769.

How long is a bridal appointment and what will my appointment be like?
Bridal appointments are an hour and a half. We schedule appointments at 10:30 am, 12:00 pm, 1:30 pm, 3:00 pm, and 4:30 pm. During your appointment, your consultant will guide you through the selection process and try on all the way to ordering and your final fitting once your gown arrives.

Can I bring guests to my appointment?
Yes, of course! We do ask that you limit your group size to no more than 3 people in addition to the bride, especially on Saturdays. Sometimes we are serving several wedding parties at once, so we ask that you and your guests do not bring food, beverages, or small children as we like to keep the focus on selecting the perfect dress for your wedding.

When should I start shopping for my gown?
Turnaround time for a dress can be anywhere from 2 weeks to 6 months or longer, so we suggest to start looking for your gown at least 9 months before your wedding date; however, it is never too early to start looking for your dream dress! You want to allow plenty of time to order and alter your dress before your special day. If necessary, rush orders are possible with some designers for an additional fee. We also offer a selection of gowns with a quicker ship date and a few sample dresses for purchase off the floor.

I’ve heard that formal wear sizing is different than other clothing, so what size dress should I order?
Bridal gowns and formal wear sizes are NOT the same as your retail clothing size. Do NOT order based on your retail size! You also should NOT choose your dress size based on the sample dresses you try on in store. Our sample dresses are tried on multiple times a day so they are stretched beyond their original size and do not represent a true size.

To determine what size you should order, brides will be measured by a trained Fancy Frocks consultant. Then, each bride will be shown her measurements side-by-side with the designer’s sizing chart. It is the sole responsibility of the bride to select the size of her gown. Our only recommendation is that it is better for a dress to be too big rather than too small for alteration purposes. Once the bride has selected her size, she will sign a contract including her size and measurements before the order is placed. In the event the customer selects an incorrect size, the customer is responsible for all of the alteration costs associated with the garment. If you are out of town and cannot be measured by a Fancy Frocks consultant at your time of ordering, please consult a qualified seamstress. The customer is responsible for any measurements and “size to order” provided to Fancy Frocks from an outside source. Please consult your manufacturer’s size chart before placing your order. In the event the customer selects an incorrect size, the customer is responsible for all of the alteration costs associated with the garment. A 50% non-refundable deposit is required to order your gown. A fee of $40.00 will be charged for all returned checks.

Do you have a seamstress onsite to perform alterations?
No, but we will provide you with a list of local seamstresses we highly recommend and who will best suit your specific alteration needs.

Bridesmaids FAQ’s

Do you offer any discounts for bridesmaids if a bride has purchased her gown at Fancy Frocks?
Yes, if a bride purchases her gown with Fancy Frocks, her bridesmaids are eligible to save up to $20 on their dresses.

Do you carry bridesmaid’s dresses to buy off the rack?
No, the bridesmaids dresses we have in store at Fancy Frocks are sample dresses. They are available for you and your bridal party to look through and try on during your visit to get an idea of what you want. We provide color swatches for each designer we carry so you can see the different color options available in the style/styles you select. Once you have decided on your dresses, we special order them specifically for your bridal party. We do, however, carry a large selection of prom, pageant, and other formal wear gowns that brides have chosen to use as bridesmaid’s dresses. These are available on the floor or special order depending on the style and availability.

When should I…
…Order my bridesmaid dress?
Dresses normally take 12 weeks to arrive, so we recommend to order as soon as possible and at least 4-5 months in advance as a minimum. Bridesmaids dress orders are placed once every member of the party has submitted their measurements, size, and a 50% non-refundable deposit. It is also important to remember that most bridesmaid’s dresses will require alterations and to factor this into your ordering timeline and budget as well. Rushes are available at an additional cost if necessary.

…Pick up my bridesmaid dress?
Once your bridesmaid dresses arrive, we will contact the bride and bridesmaid. Dresses must be paid in full at the time of pick up. We recommend that bridesmaids try on their dresses at pick up. We can also ship dresses if a bridesmaid lives out of town.

If I live out of town, how can I order my bridesmaid dress?
We have a detailed online order form for out of town bridal party members available on our website. We ask that this form be filled out in its entirety to completion. Your order form will be linked to the rest of the bridal party under the bride’s name and wedding date. A 50% non-refundable deposit is required to order your gown.

I’ve heard that formal wear sizes run differently than other clothing. What sizing considerations should I take when ordering my dress?
Bridesmaids dresses and formal wear sizes are NOT the same as your retail clothing size. Do NOT order based on your retail size! You also should NOT choose your dress size based on the sample dresses you try on in store. Our sample dresses are tried on multiple times a day so they are stretched beyond their original size and do not represent a true size.

To determine what size you should order, in-store bridesmaids will be measured by a trained Fancy Frocks consultant. Then, each bridesmaid will be shown her measurements side-by-side with the designer’s sizing chart. It is the sole responsibility of the bridesmaid to select the size of her gown. Our only recommendation is that it is better for a dress to be too big rather than too small for alteration purposes. “Made to Order” bridesmaid dresses are still made by the designer’s standard sizing. In almost every instance, your dress will need alterations to fit you perfectly. By obtaining your measurements, we will be able to provide you with all of the information necessary for you to select the right size dress for you when looking at the designer’s size chart. Once the bridesmaid has selected her size, she will sign an agreement to her size and measurements before the order is placed. In the event the customer selects an incorrect size, the customer is responsible for all of the alteration costs associated with the garment.

If you are out of town and cannot be measured by a Fancy Frocks consultant, please consult a qualified seamstress or bridal sales associate. The customer is responsible for any measurements and “size to order” provided to Fancy Frocks from an outside source. Please consult your manufacturer’s size chart before placing your order. Size charts are available at www.FancyFrocksBridal.com. In the event the customer selects an incorrect size, the customer is responsible for all of the alteration costs associated with the garment. A 50% non-refundable deposit is required to order your gown. A fee of $35.00 will be charged for all returned checks.

Are appointments required for bridesmaids?
Appointments are not required for individuals; however, they are required for groups in order for our consultants to give you and your bridal party our fullest attention and the best shopping experience. You can request a bridesmaid’s appointment on our website or by calling us at (843)- 651-3769. If you don’t have an appointment, you should keep in mind that there may be a wait, especially on Saturdays or during special sale/trunk show dates.

Do you have a seamstress onsite to perform alterations?
No, but we will provide you with a list of local seamstresses we highly recommend and who will best suit your specific alteration needs.

Do you take returns on bridesmaid dresses?
No, we do not except any returns or exchanges. All sales are final at Fancy Frocks. For this reason, we ask you to be mindful in ordering the correct size.

Tuxedo FAQ’s

Do you offer any discounts for tuxedo rentals if a bride has purchased her gown at Fancy Frocks? Yes, if a bride purchases her gown with us and there are 5 paid tuxedo rentals, each tuxedo will receive $40.00 off AND the Groom will receive a free tuxedo rental. With 5 fully paid tuxedo rentals, we also offer a matching ring bearer tuxedo for only $74.95 in select tuxedo styles whether your bride purchased here or elsewhere.

How can I see what tuxedo styles are offered at Fancy Frocks? Do I need a tuxedo appointment?
Scheduling a tuxedo appointment with one of Fancy Frocks’ trained consultants will give you an opportunity to ask questions about different style, color, and rental options available. An excellent starting point for ideas before your appointment is The TUX Builder website found here. On this website, you can preview over 100 tuxedos, 280 tie styles & 150 fullback vests available to rent at Fancy Frocks Bridal.

When should I…
…Order my tuxedo?
For an individual tuxedo rental, you can place your order within a few days of your special event. For groomsmen and wedding parties, we suggest booking your tuxedo rentals as soon as possible. If you are looking for a more unique or specialized tuxedo (gray, tan, etc.), we recommend at least 3-4 months as a minimum in order to ensure your reservation. The order for your party’s tuxedos will be placed individually as we receive each member’s measurements and a 50% non-refundable deposit. Please have your measurements taken ONLY by a Fancy Frocks consultant, a professional tailor, men’s clothing store, or a formal wear specialist.

…Pick up my tuxedo?
We will contact the groom or bride when the tuxedos arrive in store. We guarantee the tuxedos the day before the event, however, they generally arrive 2-3 days before it. We recommend that groomsmen try on all tuxedo pieces and accessories when you pick up so that any final adjustments can be made. Tuxedo rentals must be paid in full at the time of pick up.

Return my tuxedo?
Tuxedo rentals are due back the next business day following the event. If the tuxedo arrives late, we will be forced to charge you an additional $50.00 per day the item is late. We require a credit card number to be placed on file at the time of rental. If item is not returned by the following business day, we reserve the right to charge your credit card the additional late fee.

Do you rent little boys’ tuxedos?
Yes, our tuxedo lines from Jim’s Formal Wear provide many options for ring bearers and younger groomsmen to match the rest of the bridal party. With 5 fully paid tuxedo rentals, we also offer a matching ring bearer tuxedo for only $74.95 in select tuxedo styles.

If I live out of town, how can I order my tuxedo?
For any out of town members, download our tuxedo measurement/order form available on our website and complete all portions of the form with your measurements as well as your credit card information for the 50% non-refundable deposit and filing. Please make sure that your measurements are taken only by a professional tailor, men’s clothing store or a formal wear specialist. Most stores will perform this service for a nominal fee. Your online order will be linked to the other groomsmen’s orders under the groom’s name and wedding date. Optional items in addition to the tuxedo rental are also available for selection on the online order form.