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Bridal FAQ’s

Do I need to schedule an appointment?

Yes, we recommend making an appointment so our consultants can give you their fullest attention and the best bridal experience possible. You can request an appointment online or by calling us 843-651-3769.

How long is a bridal appointment and what will my appointment be like?

Bridal appointments are an hour and a half. We schedule appointments at 10:30 am, 12:00 pm, 1:30 pm, 3:00 pm, and 4:30 pm. During your appointment, your consultant will guide you through the selection process and try on all the way to ordering and your final fitting once your gown arrives.

Can I bring guests to my appointment?

Yes, of course! We do ask that you limit your group size to no more than 3 people in addition to the bride, especially on Saturdays. Sometimes we are serving several wedding parties at once, so we ask that you and your guests do not bring food, beverages, or small children as we like to keep the focus on selecting the perfect dress for your wedding.

When should I start shopping for my gown?

Turnaround time for a dress can be anywhere from 2 weeks to 6 months or longer, so we suggest to start looking for your gown at least 9 months before your wedding date; however, it is never too early to start looking for your dream dress! You want to allow plenty of time to order and alter your dress before your special day. If necessary, rush orders are possible with some designers for an additional fee. We also offer a selection of gowns with a quicker ship date and a few sample dresses for purchase off the floor.

I’ve heard that formal wear sizing is different than other clothing, so what size dress should I order?

Bridal gowns and formal wear sizes are NOT the same as your retail clothing size. Do NOT order based on your retail size! You also should NOT choose your dress size based on the sample dresses you try on in store. Our sample dresses are tried on multiple times a day so they are stretched beyond their original size and do not represent a true size.

To determine what size you should order, brides will be measured by a trained Fancy Frocks consultant. Then, each bride will be shown her measurements side-by-side with the designer’s sizing chart. It is the sole responsibility of the bride to select the size of her gown. Our only recommendation is that it is better for a dress to be too big rather than too small for alteration purposes. Once the bride has selected her size, she will sign a contract including her size and measurements before the order is placed. In the event the customer selects an incorrect size, the customer is responsible for all of the alteration costs associated with the garment.

If you are out of town and cannot be measured by a Fancy Frocks consultant at your time of ordering, please consult a qualified seamstress. The customer is responsible for any measurements and “size to order” provided to Fancy Frocks from an outside source. Please consult your manufacturer’s size chart before placing your order. In the event the customer selects an incorrect size, the customer is responsible for all of the alteration costs associated with the garment. A 50% non-refundable deposit is required to order your gown. A fee of $40.00 will be charged for all returned checks.

Do you have a seamstress onsite to perform alterations?

No, but we will provide you with a list of local seamstresses we highly recommend and who will best suit your specific alteration needs.

Have another question? Contact us at (843) 651-3769.